Privacy Policy
AI Solutions for SMBs LLC | aisolutionsforsmbs.com
Effective Date: July 14, 2026
1. Introduction
AI Solutions for SMB's LLC, doing business as AI Solutions ("Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit aisolutionsforsmbs.com, complete forms or assessments, schedule calls, download resources, communicate with us, or use our services.
This Privacy Policy applies primarily to business contacts, prospects, website visitors, and clients. Our website and services are intended for business use and are not directed to children or consumers for personal, family, or household use.
2. Information We Collect
2.1 Information You Provide
We may collect information you provide directly, including name, business name, role/title, email address, phone number, mailing address, website URL, company size, approximate annual revenue, number of employees, target departments, assessment answers, contact form submissions, calendar booking information, and messages.
We may also collect information provided during discovery calls, blueprint projects, implementation projects, training, support, and ongoing optimization.
Business documents and data submitted for services may include SOPs, internal policies, employee handbooks, customer emails/messages, sales data, CRM data, reports, spreadsheets, pricing documents, invoices, accounting documents, HR documents, training manuals, customer lists, call transcripts, and company strategy materials.
2.2 Information Collected Automatically
We may collect IP address, device information, browser type, operating system, pages viewed, referring URLs, date/time of visit, click activity, general usage data, and similar technical information.
We may use cookies, pixels, tags, and similar technologies for website functionality, analytics, marketing, retargeting, and performance measurement.
2.3 Information From Third Parties
We may receive information from third-party tools and service providers, including scheduling platforms, website tools, CRM systems, analytics platforms, payment processors, email/SMS platforms, advertising platforms, AI tools, cloud storage tools, and client-owned systems when authorized for a project.
3. How We Use Information
We may use information to respond to inquiries, contact form submissions, and requests for information; provide AI readiness assessments, assessment results, discovery calls, blueprints, proposals, implementation services, training, support, and optimization; analyze business workflows, documents, bottlenecks, and potential AI opportunities; create, configure, test, and support AI-assisted workflows, assistants, automations, integrations, internal knowledge systems, and reporting systems; schedule meetings, send confirmations, send follow-up communications, and manage client relationships; send marketing emails, SMS messages, newsletters, resources, or service updates where permitted by law and subject to opt-out rights; improve the website, assessments, resources, service offerings, marketing, and customer experience; protect our rights, enforce agreements, prevent misuse, maintain security, comply with legal obligations, and resolve disputes.
4. AI Tools and Client Documents
For service delivery, we may use third-party AI tools, automation platforms, cloud storage, project management tools, email/calendar systems, CRM systems, website platforms, and other software. Client documents or data may be uploaded to or processed through such tools when necessary or approved for the project. Clients are encouraged to redact sensitive information before providing files unless the sensitive information is necessary and expressly approved for project use.
Clients are responsible for ensuring they have the right to provide information, documents, customer data, employee data, and business materials to us for the project. For regulated, highly sensitive, medical, legal, tax, payroll, financial, consumer credit, student, government, social security, full payment card, or similar data, additional written terms may be required before submission or processing.
5. How We Share Information
We may share information with service providers and vendors who help operate our website, forms, assessments, scheduling, email/SMS, CRM, analytics, marketing, payment processing, cloud storage, project management, AI tools, automation tools, and business operations; subcontractors or independent contractors who help provide services, subject to confidentiality obligations; client-authorized platforms and accounts when we are implementing workflows, integrations, or automations inside client systems; professional advisors such as attorneys, accountants, insurers, or consultants; government authorities, courts, or third parties when required by law or necessary to protect rights, safety, security, or enforce agreements; and successors in connection with a merger, acquisition, financing, sale, reorganization, or transfer of business assets.
We do not sell personal information for money. We may use analytics, pixels, retargeting, advertising, or similar tools to understand website usage and market our services. You may contact us using the information below to ask about privacy choices or to request that we not use your information for marketing purposes.
6. Email and SMS Communications
If you provide your email address or phone number, we may contact you regarding inquiries, services, assessments, meetings, proposals, updates, or marketing where permitted by law. Marketing emails and SMS messages will include an unsubscribe, opt-out, or similar mechanism where required. You may unsubscribe from marketing emails using the link provided in the email, opt out of SMS messages by following the instructions in the message, or contact us at the email below to update communication preferences.
7. Cookies, Analytics, and Retargeting
We may use cookies, pixels, analytics tools, advertising platforms, and similar technologies, including tools such as Google Analytics, Meta/Facebook pixel, CRM tracking, website analytics, or similar services. These tools help us understand site usage, improve performance, measure marketing, and show relevant content or ads. You may be able to disable cookies through your browser settings, but some website features may not function properly.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission, storage, website operation, or third-party processing is completely secure. We cannot guarantee absolute security.
9. Data Retention
We retain information as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, improve services, and support business operations. Client project files may be returned or deleted according to the applicable client agreement, statement of work, or written request, subject to legal, backup, accounting, security, or dispute-related retention needs.
10. Your Choices and Rights
You may request access, correction, deletion, or updating of certain information by contacting info@aisolutionsforsmbs.com. We may need to verify your request and may retain information where permitted or required by law, contract, accounting rules, security needs, or dispute resolution. You may opt out of marketing emails or SMS messages using the unsubscribe/opt-out mechanism included in those communications.
11. Client Responsibility for Sensitive Information
Clients should not provide highly sensitive, regulated, medical, legal, tax, payroll, consumer credit, student, government, social security, full payment card, or other sensitive information unless it is necessary for the project and expressly approved in writing. We may require additional written terms, security procedures, or third-party platform review before accepting such information.
12. International Users
We are based in the United States. If you access the website or provide information from outside the United States, your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate. If additional privacy requirements apply based on your location, we will handle requests as required by applicable law.
13. Children
The website and services are not intended for children under 13 or for minors. We do not knowingly collect information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the website with a new effective date. Continued use of the website or services after changes are posted means you acknowledge the updated policy.
15. Contact
Questions or requests regarding this Privacy Policy may be sent to:
AI Solutions for SMB's LLC
info@aisolutionsforsmbs.com
AI Solutions for SMB's LLC | aisolutionsforsmbs.com